Pavement outside Waitrose, 21 Liverpool Road, Islington (BT Street Hub)

appeal 6007715·Islington·9 September 2026dismissed
Decision
dismissed, 9 September 2026
Decided by
Planning Inspector: N Teasdale
Authority
Islington (London)
Appeal reference
6007715
Application reference
P2025/3517/FUL
Procedure
written representations
Development
Replacement of two phone kiosks with BT Street Hub 3 with two 75-inch digital adverts (Appeal A planning; Appeal B 6007714 advert consent P2025/3518/ADV)
Site context
inside settlement, conservation area
Green Belt
No
Framework applied
August 2026 NPPF
Determinative policies
HE4, HE6, S4
Development plan policies
London Plan 2021 D3, D4, HC1, T2, T4, Islington Local Plan SDMP 2023 PLAN1, DH1, DH2, DH6, ST3, T1, T2, T4, Islington Urban Design Guide SPD 2017
Main issues
character and appearance and CA setting; pedestrian flow; advert amenity and public safety

Summary

BT Street Hub with digital screens replacing two kiosks on cluttered Liverpool Road, Angel, just outside a conservation area. Both appeals were dismissed. The monolithic, illuminated unit would add clutter and stand out in views to and from the CA. The inspector graded the setting harm "at the higher end of the spectrum" and found it outweighed CO1 benefits even at substantial weight. Pedestrian flow was fine.

What made the difference

The heritage balance under HE4/HE6 was decisive. "The proposed development would result in a high level of harm to the significance of the CA. In accordance with the Framework, this harm is afforded substantial weight. Whilst the benefits ... also attract substantial weight, the magnitude of those benefits ... is not sufficient to outweigh the identified heritage harm" (DL ¶25). The immediate area had very few illuminated freestanding displays, so the townscape "lacks the capacity to absorb" one (DL ¶19). The inspector used "higher end of the spectrum" grading and HE5 degree-of-harm language, not the old "less than substantial" label (DL ¶¶8, 21).

Policy findings

Policy codes are those of the National Planning Policy Framework (August 2026) unless a development plan is named.

PolicyFindingWeightNote
HE6harmsubstantialharm to setting of Chapel Market/Penton Street CA "at the higher end of the spectrum"; CO1 benefits (substantial) insufficient (DL 17, 21-25)
HE4failharm not justified (DL 22, 25)
CO1benefitsubstantialconnectivity, emergency button, small-cell capability (DL 23-24)
S4failbenefits substantially outweighed (DL 35)

Key facts

Sources

This note is one of the decisions behind the NPPF 2026 Navigator, which shows how each Framework test has been applied across all the decisions in the database. Also available as Markdown.